Book a Spanish course in Granada, Spain: FAQ
Learn Spanish at our language school in Granada, Andalusia: here you will find the answers to common questions and requests for help.
Our Spanish school
How big is the school?
We are medium-sized school with approx. 800 students per year. This means that you will meet between 20 students (for instance around January) and 40 students (around September) every a week at our school.
Where is the school in Granada?
The school building with its Andalusian style, its friendly classrooms, and its beautiful courtyard retains much of the charm and intimacy of a family home. It is located in a quiet area, only 15 minutes away from the city centre. The key monuments of the Alhambra and the Cathedral, the old Moorish area of the Albaicín, the gipsy quarter of Sacromonte, as well as the city's numerous shopping streets, are all within walking distance from the school.
Is the school recognised?
What is the average age group of the students?
The average age is of generally between 25 and 28 years' old. However, it can vary from course to course and from year to year. We are not a school with mostly teenaged students. A lot of 40+ students book our courses throughout the year.
How many different nationalities are represented?
As far as nationalities are concerned, the school can be proud of its very international profile, since it accepts students from all over the world.
How do I travel to Granada?
Regular and low-cost flights to Malaga
are available from most European airports. An airport bus takes you to the bus station in the centre of Malaga (C/ Paseo de los Tilos). From Malaga bus station there is an hourly bus service to Granada (07.00 h to 21.00 h; on Fridays and Sundays until 22.00 h) with ALSA Company. The journey takes 90 minutes. There is also a direct bus
from Malaga airport to Granada at 11.30 and 18.30 h. If you are unable to catch the last bus from Malaga to Granada, we can reserve a hostel or hotel for you in Malaga. Granada Airport
has flight connections to Barcelona and Madrid allowing students to connect their flights directly to our city. In recent years the low-cost market has boomed and many companies of this kind have proliferated throughout Europe. A lot of these companies now offer new connections to Granada. Together with the course documents, we will send you some information regarding public transport connections from these airports to Granada via email. We also offer an organised transfer
from Malaga or Granada airport to your accommodation.
During the weekend you can always contact us at our emergency number: + 34 635 67 04 60
How can I visit the Alhambra?
Entry into the Alhambra Palace is restricted to the timetables of morning, afternoon or evening, according to the type of ticket purchased.
Alhambra opening hours:
From 15.10. to 14.03:
During the day:
- Morning Ticket: 08.30-14.00 h
- Afternoon Ticket: 14.00-18.00 h
Opening hours of the ticket office: 08.00-17.00 h
Friday and Saturday: 20.00-21.30 h
Opening hours of the ticket office: 19.30-20.30 h
From 15.03. to 14.10:
During the day:
- Morning Ticket: 08.30-14.00 h
- Afternoon Ticket: 14.00-20.00 h
Opening hours of the ticket office: 08.00-20.00 h
Tuesday to Saturday: 22.00-23.30 h
Opening hours of the ticket office: 21.30-22.30 h
The Alhambra is closed on the 25th of December and the 1st of January.
How can I book Alhambra tickets?
If you are attending the Spanish course in the morning, you should reserve an afternoon ticket or visit the monument during the weekend. We strongly recommend students to book Alhambra tickets in advance through the website www.ticketmaster.es
. When you arrive at the Alhambra you can then collect your tickets at the ticket office, or from the yellow machines in an alcove at the right of the ticket offices. You need to insert the credit card which you used to pay for the tickets in order to collect them. There is also the possibility to collect the tickets at any CAIXA cash machine.
The La CAIXA bank also has a phone service
where you can buy tickets by credit card. You will have to select either a morning or afternoon visit but will not be able to specify the time of your entrance to the Nasrid Palaces. Operators speak English. Make sure you have your reference number and credit card that was used to purchase the tickets when you collect them at the Alhambra ticket office.
Tel.: + 34 934 923 750 from outside Spain
Tel.: 902 888 001 from within Spain.
Most of your time at the Alhambra Palace complex will be spent in the Nasrid Palaces
. A complete tour of the Alhambra Palace complex takes about three hours. You should organise your visit according to the assigned time of admission to the Nasrid Palaces which you will be given when you buy your tickets. Entrance to the Nasrid Palaces is strictly limited to the half hour indicated on your ticket due to the restrictions on the maximum number of people in this area (not more than 350 people every half an hour). You will be refused entrance outside this time frame.
A few tickets do go on sale every morning from 8.30 at the opening of the ticket office, where you can book visits for that same day. You must make sure to get there early however, since long queues quickly appear outside the monument, especially during the high season.
All Sold Out?
The Alhambra often sells out and many people who buy tickets at the last minute find themselves unable to enter. A possible solution is to buy the Granada City Pass
(Bono Turístico) which provides access to all of the city's main tourist attractions including the Alhambra. These passes are usually still available even when Alhambra tickets have sold out. You can buy this card at the Royal Chapel of the Cathedral (Price: 25-30 €).
The Alhambra ticket costs 14,30 €
Our Spanish courses
What is the minimum age to take part in the courses?
For our general Spanish courses, the minimum age is of 16 years' old. We sometimes also accept students younger than 16. We also offer a Summer Course for Teenagers
with a minimum age of 14 to 15.
Do I need to have a specific level to study at your school?
No. If you have never learnt any Spanish before, you should book a beginners' course. Students with previous knowledge of Spanish receive a written level test together with their course documents via email. The test should be sent back at least one week before the course starts.
When can I start a course?
If you are a beginner, you must start on the specific start dates
. If you have some experience in the Spanish language, you can start on any Monday. It is possible to change a course date without additional costs. We always incorporate our participants in already existing level groups. Our school offers 6 different Spanish course levels.
How do I select the right course for me?
This depends on the length of your stay and personal needs. For example, students who are staying for a longer period of time (more than 8 weeks) generally prefer our Standard spanish course with 4 lessons a day, each lasting 45 minutes. We offer these long-term courses at a reduced cost. Others, who only have a few weeks to learn and want to benefit from a maximum number of lessons in a limited time, prefer to choose Intensive or Super-intensive courses. We also offer special programmes such as: Private one-to-one Courses, Teacher Training, Business Spanish, D.E.L.E. preparation and D.E.L.E. exams or combined Spanish & Flamenco.
How do I get the course documents?
After receiving your advance payment we will email you the course documents (travel tips, course information, a Granada city map, the accommodation address and a level test). Please give us an email account with enough capacity and check your spam account from time to time, as sometimes documents can get lost.
Who do I speak with, if I have further questions?
Call us and ask to speak with José Manuel García. He
handles the bookings and his working hours are from Monday to Friday
from 09.00 to 15.00 h. He speaks English, Spanish, French and Italian.
Can I change my course once I have started?
Yes, of course. If you do feel that the class you are taking is not at your level, or that your personal progress differs from that of your classmates', you can talk to the teacher or the director of studies to have your class changed to the appropriate level, or find another solution.
Do you reschedule classes that are missed due to holidays?
There are no Spanish classes during national and local holidays. These classes are not recoverable. In the case of 1 week courses we only charge for the specific course days. Private one-to-one courses are rescheduled. Please check the public holidays by clicking here
before confirming your enrolment.
How is the first day of the course like?
All new students meet at 08.30 h at the school office. They start immediately with the course. At the end of the first day we organise an information meeting about Granada and the school for the new students.
Do I get a certificate at the end of the course?
A certificate of attendance will be given at the end of each Spanish course and is included in the course price. If they so wish students can also choose to sit a final internal examination to obtain the «Certificado de Nivel de Español como Lengua Extranjera» (Price: 40 €).
Spanish in Spain
Can I book a Spanish course in different cities?
Yes. We offer combined Spanish courses together with other partner schools or TANDEM schools
in San Sebastian, Barcelona, Madrid and Cadiz.
information regarding the costs and the enrolment procedure, please
contact José Manuel García at: email@example.com
How far in advance do I need to reserve?
Granada is a popular tourist destination and if you wish to book accommodation during high season (April, during Easter Week, or September/October) we advise you to do so as early as possible. We do accept last minute reservations. Please check accommodation availability with us.
When will I receive the accommodation address?
We will email you the accommodation address and a city map, together with the course documents.
When can I check in/out?
All accommodation options are booked from the Sunday preceding the beginning of the course to the Saturday (before 12.00 h) which follows the last day.
Can I book any extra nights?
Yes, you can check in on Saturday and check out on Sunday if you wish. There are special fees for extra nights. Please see our prices section
for more details.
Can I receive visitors overnight in private accommodation?
Yes. Please inform us about your visitors and the dates. Visitors pay for these nights at the school office. Please check our prices section
for more detail.
Where is the accommodation located?
All our accommodation is located in Granada city centre and within a short walking distance (approx.10-15 minutes) from the school.
Are towels, sheets and blankets included?
Sheets and blankets are included. Please bring your own towels and anything else you may need to make your stay comfortable.
Is a cleaning service included in the price?
This depends on the type of accommodation
Shared flat with Spanish people: you participate in the cleaning tasks; you can use the washing machine.
Shared flat with students from the school: you participate in the cleaning tasks; you can use the washing machine. The school cleans the flats on a regular base.
Host family: the cleaning service is included, as well as the use of the washing machine once a week.
Student Residence: the cleaning and washing services are included.
What is the most important meal in Spain?
Please note that the main meal in Spain is generally lunch, which is taken around 14.30 h, a useful fact to know for those who have booked half or full board in a host family or in the Student residence.
Do you consider special dietary needs?
Yes. Please inform us about your dietary requirements (vegetarian diet, animal allergies etc.).
Who do I speak with regarding my arrival time?
Please email us your arrival date / arrival time at least one week before your course starts so that we can inform your hosts. If you share accommodation with other students from the school, the students will generally wait for you. Go directly to your accommodation address and ring. If you are delayed or have any other problems call us at:
+ 34 635 67 04 60.
Can I reserve accommodation without booking a course?
Yes. We also offer accommodation to students who do not enrol for a Spanish course with us.
Are electricity and water included in the accommodation price?
Electricity and water are included in your payment. There is a water problem in Granada, especially in the summer, so please don't waste water.
If I find other accommodation can I cancel the one booked with the school?
Yes. Please inform us as soon as possible before your arrival. If you have already moved into your accommodation and decide to leave, we will not refund you the amount.
What is the school's responsibility if problems occur?
We will do everything we can to ensure that your stay is comfortable. In case of problems, doubts or questions, please talk to us and we will find you a solution.
Culture Programme & Services
Do you offer a cultural programme?
We offer interesting cultural and activities programmes with at least four events organised every week. There are also day trips during the weekends and a 3-day excursion to Morocco once a month. Most of these activities are not included in the course price. We present the culture programme every Monday. Students enrol for the activities and pay for them at the school office.
How can I arrange a TANDEM language exchange?
In order to obtain a local language exchange partner
you need to attend a long-term Spanish course for at least 8 weeks.
TANDEM is not suitable for beginners. We cannot guarantee this
programme, particularly during the vacation period from June to
September or for languages which are uncommon. This service is free of
Do you offer insurance to students?
We offer an optional travel health insurance, which we recommend to our students. The cost is of 1 € a day.
Can I receive post at the school?
Yes. We recommend that you give your friends and relatives the school's address rather than the one of your accommodation.
Can I receive emails at the school?
We offer free Internet access/WIFI to our students during school opening hours.
What are your opening hours?
Monday to Thursday: 09.00 - 18.00 h
Friday: 09.00 - 14.30 h
The school is closed on Saturdays, Sundays and Fiestas (local public holidays). If you need to contact us during the weekends, call us at our emergency number: + 34 635 67 04 60.
When is the deadline to enrol for a course?
We accept short notice applications (depending on the course availabilities) until the Friday preceding a course which starts on Monday.
Do I have to pay a deposit in advance to book my course?
Yes. On receipt of a 120 € deposit we will reserve your course and accommodation and we will send you all course documents.
Are there additional charges/fines if I cancel?
Please check our conditions
before you enrol: in the event of a cancellation, the school reserves the right to retain the advanced payment of 120 €. However, this fee will remain valid for another course in the future. Students who start but do not finish their programme will not be refunded any amount of the course and accommodation fees.
How can I pay the rest of the amount?
You can pay:
- by wire transfer to our bank accounts before the course starts.
- by credit card (VISA/MasterCard).
- through a PayPal account.
- in cash on the first course day.
For further details regarding payments check our conditions.